Privacy Policy
Last updated: Jan 01, 2026 1:02 AM
Family Legacy provides personalized services based on your financial situation and individual needs.
This means we will ask you for information about yourself and your family, as well as financial statements and documentation. When we do so, we will protect your confidential information, disclosing it to third parties only with mutual written consent or as permitted by law. We take our obligation to safeguard your personal information very seriously.
We have developed business practices designed to protect both you and us from unauthorized access to your personal information. As a registered investment advisor, Family Legacy gathers and develops personal information regarding our clients for the following purposes:
- To determine your financial goals and objectives;
- To determine the type of advisory services you need or desire;
- To provide specific recommendations regarding advisory services;
- To provide specific recommendations regarding other financial products; and
- To provide ongoing support and recommendations regarding your financial situation and progress toward your goals.
Client information that Family Legacy Financial Solutions, LLC may collect includes:
- Personal identifying information, such as your date of birth, driver's license number, social security number, and physical and email addresses;
- Investment objectives;
- Financial goals;
- Income;
- Spending habits;
- Statements of account and other records concerning your financial conditions and assets;
- Information concerning employee benefits and retirement plan interests;
- Wills;
- Trusts;
- Mortgages;
- Tax returns;
- Information about financial products and service transactions with Family Legacy; and
- Other financial information that Family Legacy and you agree is important in formulating your financial plan.
To safeguard your personal information from unauthorized access, we maintain physical, procedural, and electronic security measures. We use secure passwords and file-sharing services, encrypted file storage, and a secure office environment. Our technology vendors provide security and access control over personal information and maintain policies governing the transmission of data.
Our employees are trained on their responsibilities regarding your personal information. We require all third parties that assist in providing our services to protect any personal information they receive from us.
We do not disclose information obtained in the course of our practice except as required or permitted by law. Permitted disclosures include, for instance, providing information to unrelated third parties who need it to assist us in serving you. Such parties may include Schwab and its broker/dealer affiliate, mutual fund companies, and insurance companies. When a client account is closed, Family Legacy will continue to keep your information confidential in accordance with this Privacy Policy Statement.
A copy of this Privacy Policy Statement will be delivered to all clients in writing as a supplement to all future Wrap Fee Brochures, ensuring that all current and existing clients receive a copy at least annually. Any changes to this Privacy Policy will be communicated to you prior to any disclosure of information. For questions, concerns, or a copy of our current Privacy Policy, please contact us at (919) 379-9000 or info@familylegacync.com.
Data Collection and Use
We collect your phone number and consent status to provide you with SMS services. This information is used solely for the purpose of delivering text messages related to the campaign you have opted into.
Data Sharing
We will not share your SMS opt-in with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us deliver messaging services — including platform providers, phone companies, and other vendors involved in text message delivery.
Data Protection
We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to ensure its security.
User Rights
You have the right to access, correct, or delete your personal information. You may opt out of receiving messages at any time by replying STOP.
Contact Information
For any questions or concerns regarding your privacy, please contact us at (919) 379-9000.
Terms and Conditions
Program Description
By opting into our SMS program, you agree to receive text messages from Family Legacy Financial Solutions regarding customer care.
Message Frequency
Message frequency may vary. You will receive up to 2 messages per week or as necessary.
Cost Disclosure
Standard message and data rates may apply. Please check with your mobile provider for details.
Opt-Out Instructions
You may opt out of receiving messages at any time by replying STOP. For help, reply HELP.
Customer Care
For assistance, contact our customer care team at (919) 379-9000.
Legal Disclaimers
By participating, you agree to our Terms and Conditions and Privacy Policy. We reserve the right to modify these terms at any time.
Links
For more information, please visit our Privacy Policy and Terms and Conditions.
Privacy Policy
Last updated: December 18, 2025
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.familylegacync.com website (the "Website") operated by Family Legacy Financial Solutions, LLC, a Limited Liability Company formed in North Carolina, United States ("us," "we," "our"), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone — including visitors, users, and others — who wish to access or use the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What Information We Collect and Store
We collect and store any and all information that you enter on this Website, including the following:
Identifying Information — Name
Specific piece of information: Name
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Postal / Shipping Address
Specific piece of information: Postal / Shipping address
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Billing Address
Specific piece of information: Billing address
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Phone Number
Specific piece of information: Phone number
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — IP Address
Specific piece of information: IP address
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Email Address
Specific piece of information: Email address
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Device Identifier
Specific piece of information: Device identifier
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Identifying Information — Alias
Specific piece of information: Alias
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Financial Information — Credit Card or Debit Card Number
Specific piece of information: Credit card or debit card number
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Financial Information — Card Expiration Date
Specific piece of information: Card expiration date
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Financial Information — Card CVV (Security Code)
Specific piece of information: Card CVV (security code)
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Financial Information — Bank Account Number
Specific piece of information: Bank account number
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Internet or Other Electronic Activity — Browsing History
Specific piece of information: Browsing history
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Internet or Other Electronic Activity — Search History
Specific piece of information: Search history
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
Internet or Other Electronic Activity — Interaction with Our Website or Application
Specific piece of information: Information regarding your interaction with our website or application
How we use this information:
- Analytics
- Enforcing our Terms of Service
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
With Whom We Share Your Personal Information
We do not share or disclose your personal information to any third parties.
Sale of Your Information
We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children's Privacy
This Website is intended for a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to inform them that they cannot use this Website.
Analytics Programs
This Website uses Google Analytics to collect information about you and your behaviors. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You may also opt out of cookies using our cookie consent banner.
The Rights of Nevada Residents
Residents of Nevada have the following rights with regard to their personal information:
- The right to opt out of sales of your personal information.
Exercising Your Rights
You may exercise the rights specified above by submitting a consumer request to:
Todd IglehartChief Compliance Officer
(919) 379-9000
info@familylegacync.com
6501 Weston Parkway, Suite #300, Cary, NC 27513
www.familylegacync.com
We will need to verify your identity prior to processing your request and may ask you to provide personal information to do so.
Third-Party Websites
This Website may contain hyperlinks to websites operated by parties other than us. These hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or privacy practices. It is your responsibility to read and understand their privacy policies. Our inclusion of hyperlinks does not imply any endorsement of the material on those websites or any association with their operators.
Do Not Track
Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at info@familylegacync.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy to this website.